Factory Maintenance

Federal law prohibits new car dealers from implying or denying warranty service because routine scheduled factory maintenance was performed at an independent repair facility.  This legislation was passed in 1975 under the Magnusson-Moss Act, Title 15 Chapter 50, Section 2301-3312.

Essentially, certain milestone services are required to maintain your new car’s warranty.  Oftentimes these are just an oil change, air filter change, and visual check of certain parts and systems.  Car owners may feel pressured  to stick to these strict schedules to avoid voiding their warranties.  Our shop has access to databases which catalog the factory maintenance services from almost every vehicle manufacturer.  We are fully qualified to perform all of these for our customers, and are often cheaper than the dealer.

At Archer’s, we are firm believers in proper vehicle maintenance.  However, we subscribe to a much different philosophy regarding when services are necessary.  Monitoring and flushing dirty fluids, changing worn parts, etc. greatly reduce expensive, emergency repairs.  Due to different driving conditions, driving styles, manufacturing variances, and other unpredictable circumstances, items wear at different rates.  The arbitrary changing of components and fluids based on mileage versus actual necessity is simply about making more money.  Our business is successful because we save our customers money, thereby gaining their trust and future business.

That being said, we do recommend keeping up with scheduled servicing for the duration of any active warranty.  You can take comfort that Archer’s Action Auto will be comprehensive with all services required to ensure this is maintained.